如何處理健康碼錯亂的顏色? If your Health Code has been Wrongly Assigned...

按摩椅品牌排行日期:2022-04-27 20:42

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市防控辦專門發文進一步明確了本輪疫情期間“隨申碼”的賦碼管理規則與具體工作要求。

賦紅碼對象為以下五類人員:一是初篩陽性、混管陽性人員;二是確診病例、無癥狀感染者、疑似病例;三是密切接觸者;四是入境人員(澳門入境除外);五是高風險地區來滬人員等。

黃碼對象為以下四類人員:一是解除隔離觀察后處于健康監測期間的密切接觸者;二是密接的密接;三是中風險地區來滬人員;四是核酸篩查“應檢未檢”人員等。

市民參與核酸檢測時,如果采用單人單管的方式,檢測結果為陽性的,隨申碼將被賦紅碼。如果采用多人混管的方式,發現檢測結果異常時,混管中涉及的相關人員,其隨申碼將被賦紅碼。后續將安排開展單人單管的核酸檢測復核,如果復核結果為陰性的,將其隨申碼轉為綠碼;如果復核結果為陽性的,將繼續保持紅碼。

“隨申碼”的賦碼工作,是市區各部門協同管理的結果。我們根據賦碼規則,綜合采用了市級各部門的數據、各區報送的數據、以及國家平臺共享的數據。

如果市民對碼色有疑議,可以通過12345市民熱線進行電話申訴,或者通過“隨申辦”進行在線申訴。“提交”后,即可查看相應的賦碼原因,提交準確詳細的材料進行申訴。例如,對于顯示為“確診病例”、“無癥狀感染者”類型的紅碼,可以上傳出院證明,我們將在核實后進行轉碼。

市大數據中心已和市衛健委等部門建立了聯合協調機制,負責“隨申碼”異議核實與申訴處置工作。針對市民的申訴,我們將分門別類,及時轉交涉及的業務部門或區進行核實后,按照有關規定進行轉碼。



The Shanghai Prevention and Control Office has recently issued a special document to further clarify the rules and specific requirements when assigning the suishenma "Health code" during the current epidemic.


A red code will be given to people testing positive during individual or mixed sample testing, as well as confirmed, asymptomatic or suspected COVID-19 cases and their close contacts, Liu revealed.


This list also includes overseas returnees (except those coming from Macau) and people from high-risk regions, he added.


A yellow code is for close contacts discharged from central quarantine but still under health observation as well as secondary contacts, those coming from medium-risk regions and those who failed to take part in the city's polymerase chain reaction (PCR) screening.


Those who return negative results during a COVID-19 retest will see their red code turn green immediately.


Residents can lodge an appeal and submit proofs, such as a hospital discharge certificate, if their suishenma health code shows the wrong colors, according to the Shanghai Big Data Center.


They can dial the city's service hotline 12345 or make an online appeal on the suishenban app, where they can check the reason for the red or yellow health code, said Liu Yingfeng, deputy director of the center.


Detailed and accurate documents are required for the appeal. They should submit a hospital discharge certificate, for instance, if they are classified as "confirmed or asymptomatic case", he remarked.


The big data center will work together with the city's health commission to jointly investigate all the appeals and display the correct color after verification, Liu added.

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